Company Policy

1. Mission and Vision

Mission: To empower teachers to transform overwhelm into joy and purpose, creating sustainable and rewarding lifestyles that align with their passion for education. Make more people wake up with a smile.​

Vision: To cultivate a community of thriving educators who inspire and lead with balance, energy, and fulfillment.

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2. Core Values

Empowerment: Providing tools and support for teachers to take control of their personal and professional lives.

​Balance: Promoting a harmonious integration of work and personal well-being.

​Sustainability: Encouraging practices that lead to long-term personal and professional fulfillment.

​Integrity: Maintaining honesty and transparency in all interactions.

​Continuous Growth: Fostering an environment of lifelong learning and development.​

3. Code of Ethics
All coaching services adhere to the ethical guidelines set forth by the International Coaching Federation (ICF), ensuring confidentiality, professionalism, and respect in all client interactions.

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4. Services Offered

Individual Coaching: Personalized sessions focusing on stress reduction, work-life balance, and career

Workshops and Seminars: Group sessions providing strategies for sustainable teaching practices and personal development.​

Online Resources: Access to materials that support ongoing personal and professional growth.​

5. Client Engagement

Initial Consultation: A complimentary session to assess client needs and determine the appropriate coaching plan.

​Coaching Agreements: All clients are required to sign an agreement outlining the scope of services, confidentiality, and mutual expectations.​Feedback Mechanism: Regular opportunities for clients to provide feedback to ensure continuous improvement of services.​

6. Payment Policies

Payment Terms: Payments are due within 7 days of invoice date. Accepted methods include credit cards, PayPal, and bank transfers. A 50% deposit is required to book coaching sessions. ​

Payment Penalties: A late fee of 25 euro will be applied to invoices unpaid after 14 days, with an additional 1.5% interest charge per month on the outstanding balance. ​

Cancellation and Refund Policy: Clients must cancel at least 24 hours in advance to avoid a cancellation fee of 50% of the session cost. No refunds will be issued for sessions canceled less than 12 hours in advance.

7. Confidentiality
All client information and session content are kept strictly confidential, in accordance with ICF guidelines and applicable privacy laws.

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8. Professional Development
Kickis Life Design is committed to continuous professional growth, ensuring that all coaching practices are informed by the latest research and methodologies in education and personal development.

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9. Dispute Resolution
In the event of a dispute, clients are encouraged to contact our office to seek a resolution. Unresolved disputes will be submitted to mediation.

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10. Legal Compliance
Kickis Life Design operates in compliance with all applicable laws and regulations governing coaching practices, including business registration and insurance requirements.